Privacy Policy

Effective Date: July 2, 2026  |  Last Updated: July 2, 2026

1. Introduction and Who We Are

Welcome to Anthony's Coal Fired Pizza. We are a food service business operating in the United States, dedicated to providing our customers with exceptional dining experiences, online ordering capabilities, catering services, and related food and beverage offerings. We understand that your privacy matters, and we are committed to protecting your personal information in accordance with applicable United States federal and state laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other relevant federal and state privacy regulations.

This Privacy Policy applies to all personal information we collect through our website at newanthonyscoal.click, our mobile applications (if applicable), our in-restaurant services, our catering and event booking services, email and SMS communications, social media interactions, and any other services we provide (collectively referred to as the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Services.

1.1 Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:

2. Information We Collect

We collect various categories of personal information depending on how you interact with Anthony's Coal Fired Pizza. The following sections detail the types of information we may collect from you.

2.1 Personal Identification Information

When you create an account, place an online order, make a reservation, sign up for our loyalty program, or otherwise register with us, we may collect the following personal identification information:

• Full name (first and last name)
• Email address
• Phone number (mobile or landline)
• Mailing address and delivery address
• Date of birth (for age verification and birthday promotions)
• Username and password (for account access)
• Profile photograph (if you choose to upload one)
• Loyalty program membership number or identifier

2.2 Payment and Transaction Information

When you make a purchase through our website, mobile app, or in person, we collect the following payment-related information:

• Credit card or debit card type and last four digits
• Billing address associated with your payment method
• Transaction amount and date
• Order history and purchase records
• Gift card numbers and balances
• Refund and return records

Please note that full payment card numbers are processed and stored by our PCI-DSS compliant third-party payment processors and are not retained on our own servers. We do not store your complete card number.

2.3 Usage Data and Website Analytics

When you browse our website at newanthonyscoal.click, we automatically collect certain technical and behavioral information about your visit, including:

• IP address and approximate geographic location derived from your IP address
• Browser type, version, and language settings
• Pages visited, time spent on each page, and navigation paths
• Referring website or URL (the website you came from before visiting ours)
• Search terms used on our website
• Date and time of your visit
• Clickstream data showing how you interact with our website
• Error logs and crash reports
• Menu items viewed, added to cart, or ordered

2.4 Device Information

We collect information about the devices you use to access our Services, including:

• Device type (desktop, laptop, tablet, smartphone)
• Operating system and version
• Device identifiers (such as device ID or advertising ID)
• Screen resolution and display settings
• Network connection type (Wi-Fi, cellular)
• Mobile carrier (if applicable)
• Time zone settings

2.5 Location Information

With your permission, we may collect precise or approximate location data to help you find the nearest Anthony's Coal Fired Pizza location, facilitate delivery services, or provide location-based promotions. You can control location sharing through your device settings at any time.

2.6 Communications and Feedback

When you contact us, submit feedback, complete surveys, leave reviews, or communicate with us through any channel, we collect:

• Content of your messages, emails, or phone call records (where permitted by law)
• Customer service interaction history
• Survey responses and feedback forms
• Social media comments, messages, and mentions
• Review or rating submissions

2.7 Cookies and Similar Tracking Technologies

We use cookies, web beacons, pixel tags, local storage, and similar tracking technologies to collect data about your interactions with our website. For detailed information about our use of cookies, please refer to Section 8 of this Privacy Policy, which is dedicated to our cookie practices.

2.8 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you connect your account or interact with our social media pages)
• Third-party delivery platforms (such as DoorDash, Uber Eats, or Grubhub)
• Marketing and advertising partners
• Review platforms (such as Yelp or Google Reviews)
• Data analytics providers
• Catering and event booking platforms

3. How We Use Your Information

We use the personal information we collect for the following purposes, always ensuring that we have a legitimate basis for doing so:

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your online orders, reservations, and catering requests
• Sending order confirmations, receipts, and delivery updates
• Managing your account and loyalty program membership
• Processing payments, refunds, and credits
• Providing customer support and responding to your inquiries
• Facilitating in-restaurant experiences and table reservations

3.2 Personalization and Recommendations

• Personalizing your website experience based on your order history and preferences
• Suggesting menu items or promotions tailored to your past behavior
• Displaying relevant content based on your location or preferences
• Customizing our communications to better match your interests

3.3 Marketing and Promotional Communications

• Sending promotional emails, newsletters, and special offers (with your consent where required)
• Delivering SMS or push notification promotions (with your opt-in consent)
• Running loyalty program campaigns, birthday rewards, and seasonal promotions
• Conducting sweepstakes, contests, or promotional events
• Serving targeted advertisements on our website and on third-party platforms

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email, texting "STOP" in response to any SMS message, or contacting us at [email protected]. Please note that even if you opt out of marketing communications, we will continue to send you transactional messages related to your orders or account.

3.4 Analytics and Business Improvement

• Analyzing website traffic, user behavior, and ordering patterns to improve our Services
• Conducting market research and customer satisfaction surveys
• Monitoring and analyzing the effectiveness of our marketing campaigns
• Improving our menu offerings, pricing, and service quality
• Generating aggregated, anonymized reports for internal business planning

3.5 Legal Compliance and Safety

• Complying with applicable federal, state, and local laws and regulations
• Responding to legal processes, court orders, or government requests
• Detecting, preventing, and investigating fraud, security incidents, or illegal activity
• Enforcing our Terms of Service and other policies
• Protecting the rights, property, and safety of our customers, employees, and the public

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for their own independent marketing purposes. However, we may share your information in the following circumstances:

4.1 Service Providers and Vendors

We work with carefully selected third-party service providers who assist us in operating our business and providing our Services. These providers may access your personal information only to the extent necessary to perform their services and are contractually obligated to protect your information. Categories of service providers include:

• Payment processors: To securely process credit card and other payment transactions
• Delivery and logistics partners: To fulfill delivery orders to your location
• Cloud hosting providers: To store and manage our website and database infrastructure
• Email marketing platforms: To send promotional and transactional emails
• Analytics providers: Such as Google Analytics, to analyze website usage
• Customer relationship management (CRM) systems: To manage customer interactions and loyalty programs
• SMS and push notification providers: To deliver mobile communications
• Catering and event management platforms: To coordinate large group orders and events

4.2 Third-Party Delivery Platforms

If you place an order through a third-party delivery platform (such as DoorDash, Uber Eats, Grubhub, or similar services), please be aware that those platforms have their own privacy policies governing how they collect and use your information. We encourage you to review those policies carefully. We may receive certain order-related information from these platforms to fulfill your order and improve our services.

4.3 Advertising and Marketing Partners

We may share certain data with advertising networks and marketing partners to deliver targeted advertisements and measure the effectiveness of our campaigns. This may include sharing anonymized or pseudonymized data, device identifiers, or hashed email addresses. California residents and other users with applicable rights may opt out of such sharing as described in Section 7.

4.4 Legal Requirements and Law Enforcement

We may disclose your personal information to government authorities, law enforcement agencies, courts, or other third parties when we believe in good faith that such disclosure is necessary to:

• Comply with applicable laws, regulations, or legal processes
• Respond to lawful requests from public authorities, including national security or law enforcement requirements
• Protect the legal rights, property, or safety of Anthony's Coal Fired Pizza, our customers, or others
• Investigate or prevent fraud, security breaches, or other illegal activities

4.5 Business Transfers

If Anthony's Coal Fired Pizza undergoes a merger, acquisition, sale of assets, restructuring, bankruptcy, or other business transition, your personal information may be transferred as part of that transaction. We will notify you of any such transfer and any changes to our privacy practices that may result from it.

4.6 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other business purposes without restriction.

5. Data Security Measures

Protecting your personal information is a top priority at Anthony's Coal Fired Pizza. We implement a comprehensive set of technical, administrative, and physical security measures designed to safeguard your data against unauthorized access, disclosure, alteration, or destruction.

5.1 Technical Safeguards

• SSL/TLS Encryption: Our website uses Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers
• Encryption at Rest: Sensitive data stored in our databases is encrypted using industry-standard encryption algorithms
• PCI-DSS Compliance: Our payment processing systems comply with Payment Card Industry Data Security Standards to protect your payment information
• Firewall Protection: We deploy enterprise-grade firewalls and intrusion detection systems to protect our network infrastructure
• Access Controls: Access to personal information is restricted to employees and contractors who need it to perform their job functions, and is protected by strong authentication mechanisms
• Regular Security Audits: We conduct regular security assessments, vulnerability scanning, and penetration testing to identify and remediate potential weaknesses

5.2 Administrative Safeguards

• Employee privacy and security training programs
• Data handling policies and procedures for all staff members
• Vendor and third-party data processing agreements
• Incident response planning and breach notification procedures
• Regular review and updating of security policies

5.3 Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant regulatory authorities in accordance with applicable federal and state laws, including applicable state data breach notification statutes. Notifications will be provided in a timely manner and will include information about the nature of the breach, the type of information affected, and the steps we are taking in response.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. Our general data retention guidelines are as follows:

When your data is no longer needed, we will securely delete, anonymize, or destroy it in accordance with our data disposal procedures. You may request earlier deletion of your data subject to the limitations described in Section 7.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. We are committed to honoring these rights and providing you with straightforward mechanisms to exercise them.

7.1 Rights Available to All Users

• Right to Access: You may request a copy of the personal information we hold about you
• Right to Correction: You may request that we correct any inaccurate or incomplete personal information
• Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions
• Right to Opt Out of Marketing: You may opt out of receiving marketing communications from us at any time
• Right to Withdraw Consent: Where we rely on your consent to process your data, you may withdraw that consent at any time

7.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), effective as of January 1, 2023:

• Right to Know: The right to know what personal information we collect, use, disclose, and sell about you, including the right to request specific pieces of personal information we have collected
• Right to Delete: The right to request deletion of your personal information, subject to certain exceptions
• Right to Correct: The right to request correction of inaccurate personal information
• Right to Opt Out of Sale or Sharing: The right to opt out of the "sale" or "sharing" of your personal information (as those terms are defined under CCPA/CPRA), including for cross-context behavioral advertising purposes
• Right to Limit Use of Sensitive Personal Information: The right to limit our use and disclosure of sensitive personal information to what is necessary to provide services
• Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising your privacy rights. We will not deny you services, charge different prices, or provide a different level of quality because you exercised your rights
• Right to Data Portability: The right to receive your personal information in a portable, readily usable format

To submit a CCPA/CPRA request, please contact us at [email protected] with "California Privacy Request" in the subject line, or use the contact methods listed in Section 1 of this policy.

7.3 Rights Under Other State Laws

Residents of other states, including but not limited to Virginia, Colorado, Connecticut, Utah, Texas, and other states with comprehensive privacy laws, may also have privacy rights under their respective state laws. We will honor requests made by residents of these states in accordance with applicable law. Please contact us to exercise any such rights.

7.4 How to Exercise Your Rights

To exercise any of the rights described above, please contact us by:

• Sending an email to [email protected]
• Visiting our website at newanthonyscoal.click

We will verify your identity before processing your request to protect your information and prevent unauthorized access. Once your request is verified, we will respond within 45 days (or as otherwise required by applicable law), with the possibility of a 45-day extension where reasonably necessary. We will provide our response free of charge in most circumstances.

7.5 Authorized Agents

California residents may designate an authorized agent to submit privacy rights requests on their behalf. The authorized agent must provide written proof of authorization, and we may require the consumer to verify their own identity directly with us.

8. Cookie Policy

Our website at newanthonyscoal.click uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertising. This section provides a brief overview of our cookie practices.

8.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function more efficiently, remember your preferences, and provide information to the website owners about how visitors use the site.

8.2 Types of Cookies We Use

• Essential/Strictly Necessary Cookies: Required for the website to function properly. These enable core features such as security, account login, shopping cart functionality, and order processing. They cannot be disabled.
• Performance/Analytics Cookies: These cookies collect information about how visitors use our website (e.g., which pages are visited most often, error messages). We use tools such as Google Analytics for this purpose.
• Functionality Cookies: These remember your preferences (such as your location, language, or saved menu favorites) to provide a more personalized experience.
• Targeting/Advertising Cookies: These track your browsing activity to deliver relevant advertisements on our site and on third-party platforms. They may be set by us or by our advertising partners.

8.3 Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when cookies are set. Please note that disabling certain cookies may affect the functionality of our website. You may also opt out of targeted advertising cookies through the Digital Advertising Alliance's opt-out page at www.aboutads.info/choices/ or the Network Advertising Initiative at www.networkadvertising.org/choices/.

For more detailed information about our cookie practices, please refer to our full Cookie Policy available on our website.

9. Children's Privacy

Anthony's Coal Fired Pizza's Services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, use, or disclose personal information from children under the age of 13, or from minors under the age of 18 without verified parental or guardian consent, in accordance with the Children's Online Privacy Protection Act (COPPA) and other applicable laws.

If you are a parent or guardian and you believe that your child under the age of 13 has provided personal information to us without your consent, please contact us immediately at [email protected]. Upon verification, we will take prompt steps to delete the child's information from our records.

We do not knowingly market our Services to children under 18 years of age. Our online ordering system, loyalty program, and account registration features are not intended for use by minors. If you are under 18, please do not provide any personal information through our Services without the supervision and consent of a parent or legal guardian.

10. International Data Transfers

Anthony's Coal Fired Pizza is based in the United States, and your personal information is primarily collected, stored, and processed in the United States. If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our Services or providing us with your personal information, you consent to the transfer of your data to the United States for the purposes described in this Privacy Policy. We take appropriate measures to ensure that any international data transfers comply with applicable legal requirements and that your personal information receives a comparable level of protection wherever it is processed.

Our third-party service providers may process data in various countries around the world. We require all such providers to maintain appropriate data protection safeguards consistent with applicable law and this Privacy Policy.

11. Third-Party Links and Services

Our website and communications may contain links to third-party websites, social media platforms, delivery apps, and other external services. This Privacy Policy applies only to information collected by Anthony's Coal Fired Pizza. We are not responsible for the privacy practices of third-party websites or services, and we encourage you to review the privacy policies of any third-party sites you visit.

When you use third-party delivery services (such as DoorDash, Uber Eats, or Grubhub) to order from us, those platforms operate under their own privacy policies. Similarly, if you connect with us through social media platforms such as Facebook, Instagram, or Twitter/X, those platforms have their own data collection and usage practices that are independent of ours.

12. Do Not Track Signals

Some web browsers transmit "Do Not Track" (DNT) signals to websites. Currently, there is no universally accepted standard for how websites should respond to DNT signals. At this time, our website does not alter its data collection or usage practices in response to DNT signals from browsers. However, we respect your right to privacy, and you can manage your preferences through the cookie controls described in Section 8 of this policy.

13. FTC Act Compliance

Our privacy and data practices are subject to oversight by the United States Federal Trade Commission (FTC) under Section 5 of the FTC Act, which prohibits unfair or deceptive acts or practices in commerce. We are committed to truthful, transparent disclosure of our data practices and to honoring the commitments we make to you in this Privacy Policy. If we change our data practices in a way that is materially less protective of the information you provided under a previous privacy policy, we will provide you with advance notice and, where required, seek your consent.

14. How to File a Complaint

If you believe that we have violated your privacy rights or mishandled your personal information, we encourage you to contact us first so that we may address your concerns directly.

14.1 Contact Us Directly

Please send your complaint or concern to:

• Email: [email protected]
• Website: newanthonyscoal.click

We will acknowledge receipt of your complaint within 10 business days and endeavor to resolve it within 30 business days. If you are not satisfied with our response, you may escalate your complaint to the appropriate regulatory authority.

14.2 Regulatory Authorities

If you are located in the United States and believe we have violated applicable privacy laws, you may file a complaint with the following authorities:

15. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised policy on our website at newanthonyscoal.click
• Send you a notification email if you have an account with us or if the change significantly affects your rights
• Display a prominent notice on our website for a reasonable period after significant changes

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after any changes to this policy constitutes your acceptance of the updated policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or our data practices, please do not hesitate to contact us. We are committed to addressing your privacy concerns promptly and transparently.